Terms & Conditions

By using theunforgettable.in you agree to these terms. If you do not agree, please do not use the website.

Website information

We take care to keep the information on this website accurate and up to date, but we do not guarantee that it is always complete or error-free.

Product information

Descriptions, images and pack details are provided for guidance. For ingredients, allergen information, storage instructions and shelf life, please refer to the product packaging.

Small batches and handmade variation

Our products are made in small batches. Because they are handmade, slight variations in appearance, size, colour and presentation are natural and are not defects.

Pricing

Prices are shown in Indian rupees (₹) and may change without notice. The price confirmed with you on WhatsApp when you place your order applies to that order.

Availability

Availability is shown on the website and may change. Some items are made in batches, so a product may be unavailable, available from a future batch date, or open for pre-order.

Ordering on WhatsApp

Orders are placed by messaging us on WhatsApp. Using a button on this website opens WhatsApp with a message ready to send; it does not place an order by itself.

Order confirmation

An order is confirmed only when we confirm it to you in writing on WhatsApp.

Payment

Payment arrangements are agreed with you on WhatsApp at the time of your order. This website does not process online payments.

Allergens

If you have an allergy or dietary requirement, please check the product packaging and speak to us before ordering. Our products may be made in an environment where allergens are present.

Intellectual property

The name The Unforgettable, the logo, text, images and other content on this website belong to us or are used with permission. Please do not copy or reuse them without our written permission.

Misuse of the website

Please do not misuse this website, attempt to disrupt it, or use it for any unlawful purpose.

Third-party services

This website links to or relies on third-party services such as WhatsApp and Instagram. We are not responsible for their content, availability or policies.

Changes

We may update this website and these terms from time to time. The version on this page is the current one.

Governing law and jurisdiction

These terms are governed by the laws of India. Any dispute is subject to the jurisdiction of the courts in India.

Contact

Questions about these terms? Reach us through the Contact page.